1. PEOPLE AND CULTURE

Promote the personal and professional development of employees, equipping teams with the skills to meet present and future challenges.
Foster an organizational culture that values talent, responsibility, and collaboration, ensuring a positive and excellence-driven work environment.
Provide safe and healthy working conditions aligned with international best practices in safety and well-being.

2. BUSINESS

Ensure strict compliance with customer requirements and expectations by delivering consistent, reliable, and high-performance products.
Strengthen market confidence through robust processes, transparent communication, and a continuous focus on customer satisfaction.

3. OPERATIONAL EXCELLENCE

Implement advanced management and control methodologies — including Lean, Kaizen, VSM, and Quality Assurance - to increase efficiency, reduce variability, and enhance competitiveness.
Integrate innovative technologies, automation, and digitalization to reinforce precision, productivity, and predictability across the entire value chain.

4. INNOVATION

Promote innovation in product and process development, ensuring differentiating, efficient, and high-value solutions.
Encourage advanced engineering, critical thinking, and creativity throughout all phases of the product lifecycle.

5. SUSTAINABILITY & DIGITAL TRANSITION

Monitor, evaluate, and develop suppliers to ensure alignment with quality, ethical, and sustainability standards, fostering long-term partnerships.
Engage stakeholders in the adoption of sustainable practices that drive energy efficiency, waste reduction, and environmental responsibility.
Implement management policies focused on continuous improvement and digital transformation, increasing resilience and modernizing the company.
Define, monitor, and regularly review strategic objectives to ensure effectiveness, alignment, and sustained growth.
Ensure full compliance with all legislation, regulations, and requirements applicable to our activities, products, and services.

The Management of Inovocorte reaffirms its commitment to quality by ensuring the necessary resources, promoting active leadership, and guaranteeing that this Policy is communicated, understood, and applied at all levels of the organization.

Inovocorte remains committed to being a benchmark in excellence, innovation, and sustainability within the Sheetmetal industry.

ISO 9001 CERTIFICATION

Our quality management system meets the internationally recognized standard for consistent product quality and continuous improvement. Regular external audits, internal quality reviews, documented procedures, calibrated equipment, trained personnel, and corrective action protocols ensure systematic excellence.

INCOMING MATERIAL INSPECTION

Quality begins before manufacturing starts. Every raw material batch undergoes dimensional verification, material certification review, visual inspection for defects, and traceability documentation. Suppliers audited regularly. Non-conforming materials were rejected immediately.

IN-PROCESS QUALITY CONTROL

Production monitoring at critical control points prevents defects from progressing. First-piece inspection validates setup before production runs. Statistical Process Control (SPC) tracks dimensional accuracy, finishing surface quality, welding parameters, and assembly torque values in real-time. Process capability studies (Cp, Cpk) quantify manufacturing consistency. When trends appear, corrections happen before defects occur.

FINAL INSPECTION & TESTING

Every product undergoes comprehensive validation before shipment. Dimensional verification using three-dimensional measurement arms, functional testing per customer specifications, visual inspection for cosmetic defects, and packaging inspection ensuring protection during transport.

NON-CONFORMANCE MANAGEMENT

When non-conformances occur, systematic investigation identifies root causes. 8D methodology (Eight Disciplines) applied to major issues. Corrective actions implemented and validated. Preventive actions deployed to eliminate recurrence. Customer notification protocols for any product already shipped.

MANAGEMENT REVIEW

Quarterly quality performance reviews with the leadership team. Key metrics analyzed: first-time yield, customer complaints, internal non-conformances, and corrective action effectiveness.

EMPLOYEE TRAINING

Quality awareness training for all personnel. Specialized training for inspectors and quality technicians. Cross-functional training builds a quality mindset across the organization.

SUPPLIER QUALITY MANAGEMENT

Approved supplier list maintained and regularly reviewed. Supplier audits conducted for critical components. Performance scorecards track delivery, quality, and responsiveness.

CUSTOMER FEEDBACK INTEGRATION

Customer complaints investigated systematically. Root cause analysis drives corrective actions. Quality improvements communicated back to customers. Closed-loop system ensures continuous evolution.